This section contains answers to common questions that our customers ask us. If you cannot find an answer to your question please contact us.

Are your lesson times flexible?

We have selected specific times for group lessons each day based on the best tidal conditions for learning. Group lessons are therefore held at these times. We can be a little more flexible with Private lessons and family lessons. If our nominated time does not suit you, please contact us to discuss alternatives.

How can I pay?

Some bookings on this website will require full payment via paypal using a credit card.

If the service you are booking does not require full payment, then the balance must be paid before you start your lesson/tour/package. This can be paid via paypal using a credit card or with cash (Indonesian Rupiah, United States dollars, Australian dollars or Japanse Yen). The exchange rate applicable on the day will be applied.

What is your refund policy?

Please refer to our terms and conditions section for refund policy.

Please note that there is no refund for bookings cancelled within 7 days of the booking date.

Do I need to sign an indemnity form?

Yes, we need you to sign an indemnity form. If you are under 18 your parent/guardian needs to sign the form on your behalf

Can I use the surfboard when the lesson is finished?

If you would like to keep surfing on your own after the lesson, you will need to rent a surf board from us at extra cost.

Is all equipment included in the lesson price?

Yes, your surf lesson includes surfboard, long sleeved rash vest, surf hat, towel and drink.

Is transport included?

Transport is free for those staying in Tuban, Kuta, Legian, Seminyak and Jimbaran. If you are staying outside these areas a surcharge applies.

If you are staying in Canggu add $5 one way or $10 return

If you are staying in Nusa Dua, Bukit, Benoa or Sanur add $8 one way or $15 return.

If you are staying in Ubud, add $18 one way or $28 return

  • If you are not sure, please contact us.
  • If a surcharge applies to you, please pay before your lesson or when you arrive at our accommodation (for those purchasing a lesson/accommodation or tour accommodation package

Can I come to the lesson with my family or friends to the lesson using your transport for free?

If you are under 18, one parent can travel with you at no cost. For other circumstances, please ask us.